Transforming Legacy Systems to Salesforce Commerce Cloud (SFCC) Platform

image laptop
Thumbnail Stock Management & Salesforce Integration
Case Study Stock Management & Salesforce Integration KIMEI Global
Case Study Stock Management & Salesforce Integration KIMEI Global

Solution:

  • #eCommerce

Engagement Models:

  • #Project-based

Technology:

  • #Python
  • #Salesforce
  • #AWS

  1. INTRODUCTION

Descente Ltd. is a Japanese sports clothing and accessories company, first formed in 1935. The brand has a strong presence in Japan and East Asia and is expanding globally, including Southeast Asia markets like Singapore. 

The project aimed to migrate the client's e-commerce platform that facilitates the buying, selling, and delivery of their customers in Japan.

DESCENTE streamline inventory management with KIMEI Global

  1. CLIENT CHALLENGES

A key challenge was integrating backend systems like Payment Gateway, OMS, WMS, ERP, Inventory, PIM, and Point System. Seamless interoperability was critical to enhancing customer experience and business performance. Descente faced significant hurdles with their legacy e-commerce system, which was overburdened and underperforming. Key pain points included:

  • Sluggish Checkout flow performance
  • Inefficiencies in Stock and Point system management
  • Unreliable third-party integrations. 

The client sought a seamless transition to SFCC to address these issues, ensure high availability of third-party APIs (e.g., payment and logistics providers), optimize UI/UX for better user engagement, and fully exploit SFCC’s advanced sales support capabilities within its ecosystem.

  1. OUR SOLUTIONS

KIMEI Global implemented a comprehensive set of technical solutions and enhancements:

  • Developed a custom Product Information Management (PIM) tool with CRUD functionalities, batch Import/Export capabilities, and seamless SFCC integration for real-time data synchronization.
  • Optimized the Checkout flow by refactoring backend processes and reducing latency.
  • Ensured robust integration with third-party systems like Crosspoint for user and status data synchronization.
  • Established bidirectional data pipelines connecting Order, Stock, and Product data to SCS, OMS, WMS, and Amazon S3 for end-to-end visibility.
  • Integrated a multi-channel Payment Gateway supporting Credit Card, Cash on Delivery, and Convenience Store payments.
  • Enabled PreOrder and Midnight Stock Linkage features for dynamic inventory updates.
  • Enhanced UI/UX performance through responsive design and front-end optimization, reducing load times by up to 30%.

ARCHITECTURE

KEY INTEGRATIONS

  • Crosspoint for real-time user and loyalty point management.
  • SCS, OMS, WMS, and Amazon S3 for order processing, inventory management, and storage.
  • Payment gateway APIs for secure transaction handling across multiple payment methods.

PROJECT SCOPE

The transformation of Descente Ltd.'s legacy e-commerce system to Salesforce Commerce Cloud (SFCC) spans a 5-month timeline, with 3 months dedicated to development and 2 months for testing and User Acceptance Testing (UAT). 

The project team consists of 1 Project Leader, 5 Developers, 2 Testers, and 2 UI/UX Designers, ensuring a structured approach to building, integrating, and optimizing the platform for enhanced performance and scalability.

  1. RESULT

With KIMEI Global experiences, we expertise in multi-country implementations delivered a comprehensive solution, ensuring localized operations while integrating complex systems. Beyond technical consulting, KIMEI collaborated with Descente to optimize business processes, enabling sustainable and scalable growth in international markets. The migration to SFCC delivered measurable outcomes: 

  • Successful Migration: The project achieved a seamless transition to Salesforce Commerce Cloud (SFCC)
  • Performance Gains: Delivered a 40% improvement in Checkout flow efficiency and a ~60% reduction in UI/UX load times through Chrome DevTool.
  • Robust Integrations: Ensured high availability of third-party APIs (e.g., Crosspoint, SCS, OMS, WMS, S3) and multi-channel payment systems.
  • Enhanced Capabilities: Unlocked SFCC’s advanced sales support features, boosting user engagement and operational efficiency.

About KIMEI Global

At KIMEI Global, we are leading in Software Development and Offshore Development Center services. Contact us to transform your IT strategy today!

 

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