<h3><img src="https://api.dev.kimei.dev/storage/photos/1/rubgroup.png" alt="" width="828" height="414" /></h3>
<h2>Challenges:</h2>
<ul>
<li>
Increasing development demands: Ruby Groupe needs to rapidly expand its development capacity to meet the growing demand for high-quality software solutions, while also driving the product roadmap and long-term growth strategy.
</li>
<li>
Attracting and managing talent: Building and maintaining a large in-house development team presents significant challenges related to recruitment, infrastructure costs, and administrative issues.
</li>
<li>
Maintaining flexibility and focus: Ruby Groupe wants to avoid the risks and distractions that come with rapidly expanding an internal team, while still maintaining focus on core values and innovation in product development.
</li>
</ul>
<h2>Solutions:</h2>
<ul>
<li>
Offshore Development Center (ODC): KIMEI established a dedicated Offshore Development Center (ODC) for Ruby Groupe, providing a talented team of software engineers that can scale flexibly to meet ongoing development needs.
</li>
<li>
Seamless team integration: KIMEI ensured that the offshore team was tightly integrated with Ruby Groupe&rsquo;s existing processes, workflows, and communication channels, enabling effective collaboration and coordination.
</li>
<li>
Gradual team expansion: The ODC started with a team of 9 engineers and gradually expanded to over 25 people over 4 years, fully flexible to meet Ruby Groupe&rsquo;s changing needs and project requirements.
</li>
</ul>
<h2>Outcomes:</h2>
<ul>
<li>
Enhanced development capacity: Ruby Groupe significantly increased productivity and development speed without facing challenges in recruiting a large in-house team.
</li>
<li>
30% faster development speed: The offshore team expansion enabled Ruby Groupe to launch new features and products more quickly, creating a strong competitive advantage.
</li>
<li>
20% reduction in development costs: The ODC model helped Ruby Groupe minimize software development costs, increasing cost-efficiency without sacrificing product quality.
</li>
<li>
Shorter time to market: The additional development capacity from the ODC accelerated Ruby Groupe's product development cycle, bringing new solutions to market faster.
</li>
<li>
Cost-effective solution: Offshore development provided a more cost-effective option compared to building a large in-house development team, helping Ruby Groupe optimize resource allocation and focus on critical strategic activities.
</li>
</ul>
<h2>Resources:</h2>
Project Manager
BrSE
IT Comtor
SFCC Developers
Backend/Frontend Developers
QC Engineers

eCommerce

Salesforce

Ruby Groupe: Boosting Growth with Offshore

<h2><img src="https://api.kimei.vn/storage/photos/1/le-creuset-success-story-in-migration-integration-with-kimei-global.png" alt="le-creuset-success-story-in-migration-integration-with-kimei-global" width="828" height="414" /></h2>
<h2>About the Brand</h2>
Le Creuset is a world-leading French cookware brand that has been creating beautiful, high-quality kitchenware since 1925. Known for its pioneering enameled cast iron cookware, Le Creuset has turned the art of cooking into a celebration of tradition and modern design. With a strong global presence and impressive annual revenues, the company is widely recognized by both top chefs and everyday home cooks. As it explores new markets and embraces new technologies, Le Creuset remains committed to inspiring creativity and enriching the global cooking experience.
<h2>The Challenge</h2>
The journey was not without its hurdles. The brand&rsquo;s existing e-commerce platform, built on Magento, was struggling to meet the demands of a modern, fast-paced market. They faced three major challenges:
<ul>
<li style="font-weight: 400;" aria-level="1">Complex platform migration: Moving a large-scale, multinational platform from Magento to Salesforce Commerce Cloud (SFCC) requires a detailed plan, accurate data mapping, and thorough testing to ensure a smooth handover process. Every step had to be planned carefully to prevent any disruption to the business and to ensure that every piece of data found its rightful place.</li>
<li style="font-weight: 400;" aria-level="1">Integration with Dell Boomi: The new SFCC platform needed to connect with various backend systems through Dell Boomi, a third-party data management tool. This integration was critical, yet challenging, as it required tight coordination, expert knowledge, and a strict timeline to ensure that those systems could talk to each other without a hitch.</li>
<li style="font-weight: 400;" aria-level="1">Data migration challenges: The previous Magento team had offered limited support and inconsistent data encoding, which increased the complexity of the data migration process, requiring innovative and advanced technical solutions to protect data integrity.</li>
</ul>
<h2>The Solution</h2>
Our KIMEI team set out to turn these challenges into a success story with a well-thought-out plan and a passion for excellence.
<ul>
<li style="font-weight: 400;" aria-level="1">Phased migration approach: We divided the migration into manageable phases. Each phase focused on moving a small piece of the puzzle methodically&ndash; from product catalogs to customer details &ndash; ensuring that the website remained operational throughout the process. This approach allowed us to identify and resolve issues early on.</li>
<li style="font-weight: 400;" aria-level="1">Investing in Dell Boomi expertise: To ensure a successful Dell Boomi integration, we invested in advanced training for our technical team. With new certifications and hands-on workshops, our experts quickly mastered Dell Boomi, enabling them to manage and optimize the integration process effectively.</li>
<li style="font-weight: 400;" aria-level="1">Custom data migration solution: To address data encoding differences and overcome the limitations of previous vendor support, we developed custom scripts and processes. This tailored solution ensured that data flowed smoothly and accurately from Magento to SFCC, preserving the integrity of every customer record, order, and product detail.</li>
</ul>
<h2>The Outcomes</h2>
By carefully executing each phase of the transition, we were able to create transformative results:
<ul>
<li style="font-weight: 400;" aria-level="1">Successful platform migration: The migration of the client's <a title="Migrating to Salesforce Commerce Cloud " href="https://kimei.vn/solutions/ecommerce" target="_blank" rel="noopener">e-commerce platform to SFCC</a> was successful, enhancing system performance and scalability while providing a better user experience with an easy-to-use backend management interface.</li>
<li style="font-weight: 400;" aria-level="1">Improved website performance: After the migration, the website&rsquo;s speed increased by 20%, delivering a faster and smoother experience that improved customer satisfaction, and boosted conversion rates.</li>
<li style="font-weight: 400;" aria-level="1">Seamless third-party integration: The perfect integration with Dell Boomi optimized the data flow between the SFCC platform and various backend systems like ERP and CRM, enhancing work efficiency and reducing errors in data synchronization.&nbsp;</li>
<li style="font-weight: 400;" aria-level="1">Improved security and compliance: With the new system, the brand meets the strictest security standards and complies with global data protection regulations, ensuring maximum safety and security for the system and customer information.</li>
</ul>
<h2>Tech Stack</h2>
<ul>
<li style="font-weight: 400;" aria-level="1">Platform: Salesforce Commerce Cloud (SFCC)</li>
<li style="font-weight: 400;" aria-level="1">Content management: WordPress</li>
<li style="font-weight: 400;" aria-level="1">Web application firewall: Imperva</li>
<li style="font-weight: 400;" aria-level="1">ERP: Microsoft Dynamics</li>
<li style="font-weight: 400;" aria-level="1">Mobile app development: Flutter</li>
<li style="font-weight: 400;" aria-level="1">Data integration platform: Dell Boomi</li>
<li style="font-weight: 400;" aria-level="1">SFCC API: OCAPI</li>
</ul>

Flutter

Le Creuset: Success story in Migration & Integration

<h2><img src="https://api.dev.kimei.dev/storage/photos/1/mizuno (1).png" alt="kimei-global-Mizuno" width="828" height="414" /></h2>
<h2>Challenges</h2>
<ol>
<li>
<h3> Strict Data Security Regulations</h3>
</li>
</ol>
South Korea has stringent personal data protection laws requiring secure data processing, storage, and deletion. Mizuno needed a solution that ensured full compliance with these legal mandates while maintaining customer trust.
<ol start="2">
<li>
<h3> Limited Testing Environment</h3>
</li>
</ol>
The absence of a dedicated testing infrastructure in South Korea created significant barriers to quality assurance and product deployment. Without a localized testing environment, ensuring technical accuracy and performance became more complex.
<ol start="3">
<li>
<h3> Product Catalog Management Across Multiple Sites</h3>
</li>
</ol>
Mizuno needed a robust system to synchronize its product catalog across multiple regional websites while ensuring accurate product availability and inventory tracking based on customer location.
&nbsp;
<h2>Solutions</h2>
<ol>
<li>
<h3> Data Security-First Approach</h3>
</li>
</ol>
Kimei.vn implemented a secure user registration and data management system that complied with South Korea&rsquo;s security regulations. This included:
<ul>
<li>Transparent handling of personal data</li>
<li>Encryption and secure storage</li>
<li>Legal compliance in data deletion protocols This approach minimized security risks and enhanced customer trust in Mizuno&rsquo;s platform.</li>
</ul>
<ol start="2">
<li>
<h3> Alternative Testing Solutions</h3>
</li>
</ol>
To overcome the lack of a dedicated testing environment, Kimei.vn worked closely with technical teams in South Korea to conduct on-site product testing and validation. This ensured:
<ul>
<li>High-quality performance checks before launch</li>
<li>Seamless integration with South Korean infrastructure</li>
<li>A timely and smooth market entry</li>
</ul>
<ol start="3">
<li>
<h3> Localized Payment and Shipping Integration</h3>
</li>
</ol>
To create a user-friendly shopping experience, Mizuno integrated South Korea&rsquo;s popular payment gateways, including:
<ul>
<li>KG All@Pay</li>
<li>Naver Pay Additionally, partnerships with local shipping providers ensured fast, reliable delivery, enhancing customer satisfaction.</li>
</ul>
<ol start="4">
<li>
<h3> Multilingual Product Catalog</h3>
</li>
</ol>
Kimei.vn developed a multilingual e-commerce platform that allowed Mizuno to display accurate and consistent product information across different regional websites. This feature improved user accessibility and optimized the customer experience.
&nbsp;
<h2>Results</h2>
<ol>
<li>
<h3> Successful Market Entry</h3>
</li>
</ol>
Mizuno successfully launched its South Korean e-commerce platform, fully complying with local regulations and providing a localized shopping experience tailored to the market.
<ol start="2">
<li>
<h3> Strong Customer Growth</h3>
</li>
</ol>
Within the first year of launch, Mizuno achieved a 12% customer growth rate, demonstrating the effectiveness of its localization strategy in attracting and retaining customers.
<ol start="3">
<li>
<h3> Enhanced Brand Reputation</h3>
</li>
</ol>
By prioritizing data security and regulatory compliance, Mizuno strengthened its reputation in South Korea. Customers gained confidence in the platform due to its commitment to transparency and secure transactions.
<ol start="4">
<li>
<h3> Improved Customer Experience</h3>
</li>
</ol>
South Korean shoppers benefited from:
<ul>
<li>A fully localized e-commerce platform</li>
<li>Native language support</li>
<li>Secure, familiar payment options</li>
<li>Fast and efficient delivery services</li>
</ul>
Tech Stack
<ul>
<li>Platform: Salesforce Commerce Cloud (SFCC)</li>
<li>Cloud Services: AWS</li>
<li>Data Security: Custom Ui2 system for data encryption and transmission</li>
<li>Analytics: Google Analytics for user behavior tracking</li>
<li>Payment Gateways: KG All@Pay, Naver Pay</li>
</ul>
&nbsp;
<h2>Conclusion</h2>
Mizuno&rsquo;s successful entry into South Korea&rsquo;s e-commerce market highlights the importance of strategic IT outsourcing, compliance-focused data management, and robust localization solutions. With KIMEI Global' s expertise, Mizuno not only met regulatory requirements but also delivered a seamless and localized shopping experience that fostered long-term customer engagement and business growth.

Mizuno's E-Commerce Success: Data Privacy & Localization Solutions

<h2 style="text-align: justify;"><img src="https://api.kimei.vn/storage/photos/1/DESCENTE-inventory-management-with-KIMEI-Global.png" alt="DESCENTE streamline inventory management with KIMEI Global" width="828" height="414" /></h2>
<h2 style="text-align: justify;">About the Brand: DESCENTE</h2>
Founded in 1935, DESCENTE Ltd. is a renowned Japanese manufacturer specializing in high-performance sportswear and related accessories. The company's diverse brand portfolio includes DESCENTE, le coq sportif, arena, Munsingwear, umbro, Inov-8, LANVIN SPORT, and SRIXON. With a global presence, DESCENTE is committed to innovation, quality, and sustainability in the sports apparel industry. 
<h2 style="text-align: justify;">The Challenges: Inventory Headaches</h2>
DESCENTE operates globally across multiple sales channels, including e-commerce platforms, retail stores, and direct brand websites. To maintain operational efficiency and customer satisfaction, the company needed a real-time inventory management solution that seamlessly integrated with Salesforce&rsquo;s ecosystem. However, several key challenges arose:
<ul style="text-align: justify;">
<li style="font-weight: 400;" aria-level="1">Inventory discrepancies across multiple platforms: DESCENTE faced difficulties managing inventory across channels like e-commerce platforms, physical stores, and company websites. Each channel has different levels of data accuracy and real-time update capabilities, leading to the risk of data discrepancies and inefficiencies. Without a centralized inventory system, discrepancies between stock availability and order processing might lead to overselling and stockouts, impacting both revenue and customer trust.</li>
<li style="font-weight: 400;" aria-level="1">Seamless Salesforce integration: DESCENTE aimed to fully leverage Salesforce Sales Cloud, Marketing Cloud, OMS, and WMS to create a unified commerce ecosystem. However, ensuring a stable data flow and maintaining real-time synchronization across all these platforms required a robust integration framework capable of handling large volumes of transactions.</li>
<li style="font-weight: 400;" aria-level="1">High customer demands: With high expectations and strict testing procedures, customers require solutions to be accompanied by clear communication, detailed documentation, and a flexible approach.</li>
</ul>
<h2 style="text-align: justify;">The Solution: Salesforce Integration, an Inventory Game-Changer</h2>
To overcome these challenges, KIMEI Global developed a custom inventory management system and integrated it with Salesforce Commerce Cloud (SFCC):
<ul style="text-align: justify;">
<li style="font-weight: 400;" aria-level="1">Custom inventory synchronization tool: A tailored inventory sync tool was implemented to update stock data every 2 hours across all platforms. This ensured consistent and accurate inventory records, minimizing discrepancies and preventing stock-related issues.</li>
<li style="font-weight: 400;" aria-level="1">Real-time payment validation: An automated inventory verification system was introduced at the point of sale to provide the most accurate stock information and prevent overselling.</li>
<li style="font-weight: 400;" aria-level="1">Seamless Salesforce integration: Connect SFCC (Salesforce Commerce Cloud) with the customer's existing Salesforce solutions. This integration synchronizes customer data, automates marketing campaigns, and optimizes operational processes.</li>
<li style="font-weight: 400;" aria-level="1">Loyalty program system: A points-based loyalty framework was introduced to accumulate and track earned, redeemed, and available points across multiple platforms, ensuring a seamless experience regardless of the shopping channel. By integrating this personalized reward system with Salesforce, DESCENTE was able to enhance customer lifetime value and foster brand loyalty through a more engaging and rewarding shopping experience.</li>
<li style="font-weight: 400;" aria-level="1">Streamlined checkout process: The checkout process was streamlined to boost conversions and reduce cart abandonment by eliminating unnecessary steps and minimizing friction. With a more intuitive flow, essential information was prioritized, enabling faster, hassle-free transactions.&nbsp;</li>
</ul>
<h2 style="text-align: justify;">The Results: Omni-Channel Inventory Visibility&nbsp;</h2>
By implementing a comprehensive inventory management system and integrating it with SFCC, DESCENTE achieved significant improvements:
<ul style="text-align: justify;">
<li style="font-weight: 400;" aria-level="1">Real-time inventory visibility: With continuously updated stock data across all channels, DESCENTE can now manage inventory proactively. Automated synchronization has reduced discrepancies by 15%, ensuring accuracy across platforms. As a result, warehouse operations run more smoothly, fulfillment errors have decreased, and overall efficiency has improved.</li>
<li style="font-weight: 400;" aria-level="1">Improved customer experience: By ensuring accurate product information, a seamless checkout process, and an engaging loyalty program, DESCENTE created a more satisfying shopping journey, leading to higher conversion rates and fewer abandoned carts.</li>
<li style="font-weight: 400;" aria-level="1">Enhanced operational efficiency: Automating inventory tracking, order fulfillment, and marketing processes has significantly reduced manual workload and processing delays. With fewer human errors and a more structured workflow, DESCENTE's teams can focus on strategic growth rather than managing inventory inconsistencies.</li>
<li style="font-weight: 400;" aria-level="1">Increased business flexibility: With a scalable and adaptable infrastructure, DESCENTE can quickly respond to market demands, expand product offerings, and optimize multi-channel operations. The seamless integration with Salesforce allows for future growth and innovation without major system overhauls.</li>
<li style="font-weight: 400;" aria-level="1">Increased online revenue by 8%: With a more reliable inventory system, enhanced operational efficiency, a refined checkout experience, and an improved loyalty program, DESCENTE's online revenue has grown by 8%, showcasing the impact of accurate inventory management and a seamless digital shopping experience.</li>
</ul>
<h2 style="text-align: justify;">Tech Stack:</h2>
<ul>
<li style="text-align: justify;">Platform: Salesforce Commerce Cloud (SFCC)</li>
<li style="text-align: justify;">Language: Python</li>
<li style="text-align: justify;">Cloud: AWS</li>
<li style="text-align: justify;">Other Key Integrations: Salesforce Sales Cloud, Salesforce Marketing Cloud, Custom Stock Management System, Loyalty Program</li>
</ul>
<h2>Why Choose KIMEI Global?</h2>
Ready to take your <a title="KIMEI eCommerce solutions" href="https://kimei.vn/solutions/ecommerce" target="_blank" rel="noopener">eCommerce operations</a> to the next level? KIMEI Global has the expertise to transform your inventory management and Salesforce integration, just as we did for DESCENTE. With our proven solutions, we&rsquo;ll streamline your processes and position your business for sustainable growth.
<a title="Contact us" href="https://kimei.vn/get-in-touch" target="_blank" rel="noopener">Contact us</a> and build your success story!

Python

DESCENTE: Stock Management & Salesforce Integration

KIMEI&rsquo;s cutting-edge eCommerce solutions empower businesses to tackle operational challenges and thrive in the fast-paced digital marketplace. By enhancing online sales processes, delivering personalized customer experiences, and integrating efficient payment and logistics systems, KIMEI drives business efficiency and maximizes profitability. Our customized solutions address critical challenges, including inventory management, customer retention, and seamless omnichannel integration. Whether you&rsquo;re scaling your online presence or optimizing existing platforms, KIMEI&rsquo;s expertise helps unlock growth potential and boost customer satisfaction.

<h2><img src="https://api.dev.kimei.dev/storage/photos/1/lavogue.png" alt="" width="828" height="414" /></h2>
<h2>Challenges:</h2>
<ul>
<li>Manual and Inefficient Processes: Beauty salons still rely on spreadsheets to manage appointments, track staff working hours, manage clients, and calculate salaries. This leads to errors, wasted time, and missed revenue opportunities due to the inaccuracy and inefficiency of manual processes.</li>
<li>Lack of Centralized Data: Important business information is scattered across paper documents and individual staff records, making it difficult to have an overview of operations and identify areas that need improvement, resulting in poor management and missed growth opportunities.</li>
<li>Limited Customer Interaction: Salons lack a digital system to manage customer information, track preferences, and effectively communicate promotions or service updates, limiting the customer experience and reducing sales opportunities.</li>
</ul>
<h2>Solutions:</h2>
<ul>
<li>Development of a Custom Mobile Application: KIMEI has designed and developed an easy-to-use mobile application, specifically tailored to the needs of salons, addressing the key challenges they face:</li>
<li>Integrated Appointment Management: The system for booking, scheduling, and customer reminders is optimized, helping to minimize errors and improve the salon's operational efficiency. Both customers and staff receive accurate notifications about appointments, avoiding scheduling conflicts or missed information.</li>
<li>Automated Time Tracking: The employee timekeeping process is automated, ensuring accurate salary calculations without time loss, reducing errors, and increasing transparency in financial management.</li>
<li>Centralized Customer Database: The application builds a digital hub to store customer contact information, service history, and personal preferences. This makes communication with customers more personalized, while also providing opportunities for targeted promotional campaigns and increasing revenue.</li>
</ul>
<h2>Outcomes:</h2>
<ul>
<li>Improved Operational Efficiency: The salon significantly reduced time spent on administrative tasks, optimizing operational processes and minimizing errors. Centralized data provides a comprehensive view of operations, supporting more accurate decision-making.</li>
<li>Increased Employee Satisfaction: Salon staff benefit from the convenience and ease of use of the mobile application, boosting morale, reducing administrative work, and allowing them to focus more on customers and their professional tasks.</li>
<li>Saved 10 Hours of Administrative Work per Week: The app significantly reduced time spent on administrative tasks, freeing up staff time to focus on customers and revenue-generating activities.</li>
<li>Improved Appointment Efficiency by Up to 20%: The optimized scheduling process helps the salon attract more clients and increase revenue significantly due to the accuracy and ease of booking and managing appointments.</li>
<li>Enhanced Customer Experience: Customers enjoy a more personalized service experience with smooth scheduling, appropriate service recommendations, and better communication from the salon. This helps build customer loyalty and encourages repeat business.</li>
</ul>
<h2>Tech Stack:</h2>
Mobile App Development: React Native (for cross-platform compatibility on iOS and Android)
Web Application: React JS (for potential admin dashboard or web interface)
Backend &amp; CRM: Strapi (an open-source headless CMS, likely for flexibility and customization)
Infrastructure: Cloud Server (likely Vultr, based on the provided information)

CRM System

Salon, Spa, Nails Management

React

JavaScript

Lavogue Nails & Spa: Streamlining Operations

KIMEI's Salon, Spa, and Nails Management solution is the ultimate tool for beauty and wellness businesses looking to streamline operations and enhance customer experiences. This all-in-one platform automates key processes, including appointment scheduling, inventory management, payment processing, and customer preference tracking. By reducing operational inefficiencies and boosting service delivery, KIMEI helps businesses stay organized and improve client satisfaction. Enables salon, spa, and nails business owners to make data-driven decisions, increase customer retention, and drive revenue growth.

<h2><img src="https://api.dev.kimei.dev/storage/photos/1/Cover.jpg" alt="" width="828" height="414" /></h2>
<h2>Challenges:</h2>
<ul>
<li>
Low Latency Streaming: Providing music streaming services with minimal latency and stutter is crucial for a smooth user experience. This is especially important for live events, where even small delays can disrupt the experience.
</li>
<li>
Global Scalability: The platform must be able to serve thousands of simultaneous users worldwide without compromising performance or audio quality. This requires a robust infrastructure and optimized content delivery.
</li>
<li>
Real-Time Collaboration: Interactive features such as music sharing, creating joint playlists, and engaging in live activities require advanced technology to support seamless, synchronized real-time connections.
</li>
<li>
Music Rights Management: Compliance with legal regulations for licensing and royalty payments in various markets is critical to maintaining global streaming operations without facing legal issues.
</li>
</ul>
<h2>Solutions:</h2>
<ul>
<li>
Cloud Streaming Infrastructure: KIMEI has built a high-performance streaming infrastructure using AWS, along with a Content Delivery Network (CDN) to deliver music and live events with minimal latency globally.
</li>
<li>
Microservices Architecture: Implementing a microservices architecture allows the application components (streaming, user management, collaboration) to scale and maintain flexibility and resilience without compromising performance.
</li>
<li>
Real-Time Communication: KIMEI uses WebSockets to support smooth two-way communication between users and servers, enabling real-time interactions such as live chat, music sharing, and synchronized music playback.
</li>
<li>
Collaboration Features: To enhance interactivity, KIMEI integrates Firebase, a real-time database, enabling users to share music, create joint playlists, and engage in online communities.
</li>
<li>
Music Rights Compliance: KIMEI implements strict music rights management processes, ensuring compliance with licensing agreements and royalty payments across target markets, protecting the rights of both music providers and users.
</li>
</ul>
<h2>Outcomes:</h2>
<ul>
<li>
High-Quality, Real-Time Streaming: Users experience music streaming with minimal latency, even during live events with thousands of simultaneous users. This ensures a smooth and enjoyable listening experience.
</li>
<li>
Global Scalability and Stable Performance: The cloud infrastructure and microservices architecture allow the platform to scale easily and maintain stable performance while handling a rapidly growing user base worldwide.
</li>
<li>
Increased User Engagement: The collaborative features and real-time communication technology have enhanced user engagement, fostering community building and user connections on the platform.
</li>
<li>
Global Expansion and Monetization: Compliance with music rights regulations has enabled KIMEI to expand the GITA Center into international markets while generating revenue through subscription models and other monetization methods, including advertising and partnerships with music providers.
</li>
</ul>
<h2>Tech Stack:</h2>
Frontend Development: Next.js 13, Ant Design, Redux
Backend Development: Redis, Elasticsearch
Mobile App Development: React Native, Expo
Database: PostgreSQL
Cloud Infrastructure: AWS
Real-Time Communication: WebSockets
Real-Time Database: Firebase

ERP System

Redis

PostgreSQL

GITA Centre: Scalable Music Streaming

KIMEI's&nbsp;Real-Time Music Streaming Solution&nbsp;is a game-changing tool designed to help businesses enhance&nbsp;customer engagement&nbsp;and optimize operations. Offering seamless, high-quality music streaming in real-time, KIMEI empowers businesses across industries such as&nbsp;retail,&nbsp;hospitality, and&nbsp;entertainment&nbsp;to create immersive, personalized experiences that captivate customers. This innovative solution not only boosts&nbsp;customer satisfaction&nbsp;and&nbsp;brand loyalty, but also generates new revenue opportunities through&nbsp;customizable music playlists,&nbsp;targeted advertising, and premium content options.

KIMEI&rsquo;s payment integration solution simplifies payment processes, enabling businesses to seamlessly accept payments from customers worldwide. By consolidating various payment methods into a single, unified platform, KIMEI reduces transaction friction, boosts customer satisfaction, and enhances operational efficiency. This versatile solution supports multiple secure payment gateways, allowing businesses to serve a global customer base with fast, reliable, and secure transactions. With KIMEI&rsquo;s advanced payment integration, companies can eliminate the complexities of managing multiple payment systems, driving higher sales, improving cash flow, and fostering long-term customer loyalty.

Real-time Music Streaming

KIMEI's Workshop Management Solution is a comprehensive tool designed to streamline operations and boost efficiency across various industries. By integrating advanced features for scheduling, inventory management, and customer service, this solution helps businesses optimize their workshop workflows. It minimizes downtime, enhances resource allocation, and ensures smooth processes, significantly increasing productivity. With real-time tracking and detailed reporting capabilities, companies can easily manage tasks, monitor performance, and exceed customer expectations. KIMEI's workshop management system deliver exceptional services, resulting in higher customer satisfaction and sustained long-term growth.

Payment Integration

KIMEI's ERP System solution is engineered to streamline and optimize business operations, addressing critical challenges such as inefficiency, data silos, and lack of real-time insights. By seamlessly integrating core functions like finance, supply chain management, inventory control, and human resources into a unified platform, KIMEI's ERP system empowers businesses to make informed, data-driven decisions. This improves productivity, enhances inter-departmental collaboration, and ensures seamless operations. With customizable features tailored to meet the unique needs of various industries, KIMEI's ERP solution offers unparalleled scalability and flexibility.&nbsp;

Workshop Management

<h2><img src="https://api.dev.kimei.dev/storage/photos/1/workshopman.png" alt="" width="828" height="414" /></h2>
<h2 data-pm-slice="1 1 []">The Challenges: Why Traditional Garage Management is Stuck in the Slow Lane</h2>
Paper - Packed Chaos Many garages still rely on old-school paper records and scattered spreadsheets. Appointments get missed, inventory runs out unexpectedly, and inefficiencies pile up - costing time and money.
Weak Customer Communication Without a modern CRM, staying connected with customers is a struggle. No service history? No problem - solving. No direct communication? No customer loyalty. It&rsquo;s like trying to drive blindfolded!
Marketing That Misses the Mark Flyers and mass emails just don&rsquo;t cut it anymore. Auto repair shops need smarter ways to reach new customers and keep existing ones coming back.
<div>&nbsp;</div>
<h2>The Solution: Meet AutoMaster &ndash; Your Garage&rsquo;s New Best Friend</h2>
Effortless Automation
AutoMaster takes the hassle out of scheduling, inventory management, and daily operations - so you can focus on what really matters: fixing cars and growing your business.
Smart CRM for Stronger Customer Connections
With everything in one place - customer info, service history, and communication - you can build lasting relationships and provide a top - notch experience.
<h3>Zalo-Powered Marketing &amp; Communication</h3>
Integrated with Zalo API, AutoMaster helps you send service updates, appointment reminders, and targeted marketing campaigns that actually work. Stay connected and keep customers engaged with just a few clicks.
<div>&nbsp;</div>
<h2>The Results: How AutoMaster Puts Garages in the Fast Lane</h2>
More Efficiency, Less Stress With automated processes, garages run smoother, errors are reduced, and profits go up. Win - win!
Happy Customers, Loyal Clients Better communication = better service. And better service = repeat business. Simple math!
Smarter Business Decisions Get real-time insights on performance, customer behavior, and marketing effectiveness - so you can steer your business in the right direction.
&nbsp;
<h2>Under the Hood: The Tech Stack Behind AutoMaster</h2>
<ul data-spread="false">
<li>
Website: WordPress
</li>
<li>
Backend: Node.js, NestJS, Next.js, gRPC, TCP, Socket.io
</li>
<li>
Database: MongoDB, PostgreSQL
</li>
<li>
Marketing &amp; Communication: Zalo API
</li>
<li>
Deployment: Docker
</li>
</ul>
<div>&nbsp;</div>
<h2>Why Choose KIMEI Global?</h2>
Auto shops require more than simply more software, and we understand that. They require an innovator. We're making garage management easier, more intelligent, and more lucrative with AutoMaster. &nbsp;Are you prepared to make a change and advance your business?
Let&rsquo;s Get Rolling! <a href="https://kimei.vn/get-in-touch" target="_blank" rel="noopener">Contact us</a> today and custom design your own application just like AutoMaster!

Node.JS

MongoDB

Docker

Workshopman: Revolutionizing Garage Management in Vietnam

KIMEI's CRM System solution empowers businesses to optimize customer relationship management, boost engagement, and accelerate growth. By leveraging cutting-edge analytics, automation, and personalized marketing features, our CRM system enables businesses to seamlessly track customer interactions, refine sales strategies, and deliver personalized experiences. With KIMEI's CRM, companies gain valuable insights into customer behavior, enhance lead conversion rates, and cultivate lasting customer loyalty. This robust solution addresses the complexities of managing customer data, increases operational efficiency, helps strengthen customer relationships

KIMEI&rsquo;s OKR/KPI Management solution helps businesses achieve strategic success by aligning their objectives with key results. This powerful tool provides a structured framework for setting, tracking, and evaluating Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs), enabling companies to boost productivity and optimize performance. By fostering a culture of transparency, accountability, and continuous improvement, KIMEI&rsquo;s solution allows organizations to monitor progress in real-time, identify performance gaps, and make data-driven decisions.&nbsp;

OKR/KPI Management

KIMEI&rsquo;s blockchain solution offers businesses a powerful tool to solve critical challenges through secure, transparent, and efficient data management. By leveraging cutting-edge blockchain technology, KIMEI ensures tamper-proof transactions that build trust with customers and partners. The decentralized structure of blockchain enables seamless supply chain management, minimizing fraud and maintaining product information integrity. Additionally, KIMEI's blockchain solution enhances operational efficiency by automating workflows and eliminating intermediaries, resulting in significant cost savings and accelerated decision-making.

Block Chain

KIMEI&rsquo;s RPA (Robotic Process Automation) solution empowers businesses to optimize operations by automating repetitive tasks, minimizing human errors, and boosting overall efficiency. By adopting RPA, companies can reallocate valuable human resources to focus on high-value, strategic initiatives. Seamlessly integrating with existing systems, KIMEI&rsquo;s RPA solution delivers significant cost savings and accelerates execution across critical departments such as finance, HR, customer service, and supply chain management. With cutting-edge automation capabilities, KIMEI helps businesses drive productivity, enhance scalability.

RPA Invoice

KIMEI&rsquo;s AI Chatbot solution revolutionizes business operations by automating workflows, enhancing customer engagement, and cutting operational costs. With 24/7 availability, personalized interactions, and seamless integration into existing systems, this AI-powered chatbot boosts customer satisfaction and drives operational efficiency. It handles customer inquiries, automates repetitive tasks, and delivers actionable insights, enabling businesses to scale faster and focus on strategic growth. Transform your customer experience and unlock new growth opportunities with KIMEI&rsquo;s advanced AI chatbot solution today.

AI ChatBot

KIMEI&rsquo;s Smart Camera AI solution transforms business operations by enhancing security, optimizing workflows, and providing actionable insights through advanced video analytics. With AI-powered features like facial recognition, object detection, and behavior analysis, businesses can streamline processes, boost safety, and make informed, data-driven decisions. Ideal for industries such as retail, logistics, and manufacturing, KIMEI&rsquo;s Smart Camera AI delivers tailored solutions that drive efficiency, innovation, and competitive advantage.

Smart Camera AI

<h2><img src="https://api.dev.kimei.dev/storage/photos/1/personalize.png" alt="" width="828" height="414" /></h2>
<h2>Challenges:</h2>
<ul>
<li>Bridging the Knowledge Gap: The client had limited knowledge of Salesforce Commerce Cloud (SFCC), requiring us to provide comprehensive education and specific guidance throughout the project to ensure they understood key concepts and how to use the platform effectively.</li>
<li>Migrating Large-Scale Data: Migrating large volumes of product, customer, and order data from the old PHP system to SFCC posed technical and logistical challenges. This required a smooth and secure transfer process to avoid disrupting operations.</li>
<li>Personalization and Data Integration: Integrating SFCC with Salesforce Marketing Cloud (SFMC) and Interaction Studio, while leveraging Salesforce Einstein's AI technology, required high expertise in data mapping, system integration, and personalization to optimize marketing strategies and customer experiences.</li>
<li>Global Expansion: The client aimed to expand their market and sell products to a global customer base. This required a flexible solution to manage international orders, shipping, and taxes, while maintaining accuracy and efficiency in cross-border transactions.</li>
</ul>
<h2>Solutions:</h2>
<ul>
<li>Knowledge Transfer and Communication: We assigned a team of experienced professionals to bridge the knowledge gap, providing detailed explanations, supporting documentation, and continuous training sessions for the client&rsquo;s team throughout the project, ensuring a smooth transition.</li>
<li>Robust Data Migration Strategy: We designed and executed a detailed data migration plan with measures to ensure integrity, accuracy, and security, minimizing disruption and ensuring that the client&rsquo;s business operations were not affected during the transfer process.</li>
<li>Seamless Platform Integration: We integrated SFCC with Salesforce Marketing Cloud (SFMC) and Interaction Studio, enhancing personalization capabilities through targeted marketing campaigns, while improving user behavior tracking to create more effective marketing strategies.</li>
<li>AI-Driven Personalization: By leveraging Salesforce Einstein&rsquo;s AI technology, we delivered customized product recommendations for each customer and designed highly personalized marketing campaigns that boosted engagement and optimized conversion rates.</li>
<li>Global Ecommerce Plugin: We integrated a plugin that automatically detects customer location and provides accurate pricing, shipping options, and tax calculations, enabling customers to easily conduct international transactions without geographic barriers.</li>
</ul>
<h2>Outcomes:</h2>
<ul>
<li>12% Increase in Conversion Rate: Thanks to personalized product recommendations, the client's conversion rate grew by 12%, unlocking new revenue opportunities.</li>
<li>Improved Customer Engagement: Open and click-through rates for email marketing campaigns increased by 18%, demonstrating the success of the effective engagement strategy and deeper customer interaction.</li>
<li>Increased Customer Lifetime Value: The product repurchase rate increased by 8%, driven by personalized shopping experiences and targeted promotions, which boosted the customer lifetime value (CLV).</li>
<li>Personalized Shopping Experience: The new Salesforce Commerce Cloud (SFCC) platform, combined with Salesforce Marketing Cloud (SFMC), Interaction Studio, and Salesforce Einstein, delivered a fully personalized shopping experience, enhancing customer satisfaction and conversion rates.</li>
<li>Data-Driven Marketing Insights: The integration of data analytics tools enabled the client to gain insights into customer behavior and preferences, allowing for optimized marketing strategies and precise targeting of potential customer segments.</li>
<li>Global Market Expansion: The client successfully expanded into international markets, improving cross-border transaction processes and ensuring that international transactions became faster and easier.</li>
</ul>
<h2>Tech Stack:</h2>
Platform: Salesforce Commerce Cloud (SFCC)
Cloud: AWS
Languages: Python (likely for scripting and backend tasks)
Marketing Automation and Personalization: Salesforce Marketing Cloud (SFMC), Salesforce Interaction Studio
Global E-Commerce: World Shopping
AI &amp; Personalization: Salesforce Einstein

Fashion Recommendation System

Data-driven eCommerce for Fashion brands

KIMEI's Fashion Recommendation solution harnesses the power of AI-driven insights and big data analytics to transform customer experiences and drive significant business growth. By analyzing customer preferences, purchase behavior, and current fashion trends, this solution delivers hyper-personalized recommendations that increase engagement, boost conversion rates, and enhance customer loyalty. Retailers can improve operational efficiency by optimizing inventory, reducing returns, and offering tailored product suggestions.&nbsp;

KIMEI Global&rsquo;s advanced AI solutions help businesses solve complex challenges and accelerate growth through intelligent automation and actionable data insights. By harnessing innovative technologies, KIMEI boosts operational efficiency, enhances decision-making, and optimizes resource management across key industries, including manufacturing, logistics, and education. Our AI-powered tools drive predictive analytics, streamline processes, and elevate customer experiences, enabling businesses to cut costs and improve productivity. With a focus on tailored solutions, innovation, and measurable results, KIMEI empowers companies to achieve sustainable success and stay competitive in today&rsquo;s fast-paced market.

Empower businesses

to thrive in the digital age

What tailored solutions we offered

Harnessing Technology to Drive Innovation and Growth